Year 1 is made up of three key parts:
Core: Knowledge and understanding of business contexts, people and
management, working as part of a team, quality and compliance, as well as
finance and project management for driving change and business behaviours.
Employer Set Project: A project set by business leaders that
requires you to apply your knowledge to a real-life problem in the industry
and includes the following>
Business context and commercial awareness
- e.g. conduct a PESTLE analysis to inform a change
Project management: plan, manage and evaluate a project using appropriate
tools and methodologies:
- e.g. introducing a new policy or training programme
Communication: using a range of communication methods tailored to
audience:
- e.g. to internal and external stakeholders on business solutions; making a
presentation to a customer.
- Use IT packages to present documentation professionally.
Working collaboratively with others:
- e.g. to develop content for an intervention; to develop feedback skills;
managing and influencing stakeholders; considering the impact of proposed
solutions on others; to develop a business improvement
solution.
Applying a logical approach to problem solving,
identifying and resolving issues, recording progress and proposing
solutions:
- e.g. undertaking a cost / benefit analysis of the introduction of new
procedures; developing a creative or innovative business improvement
solution.
Undertaking research:
- e.g. identifying sources and obtaining information related to a project
and / or customer requirements; interrogating, analysing and reporting on
business data; create a briefing document for internal colleagues or
supervisor to assist them in formulating specific advice.
Reflective practice:
- e.g. review performance and own behaviours for impact; identifying ways
for improvement; quality outcomes.
Industry Placement: Towards the end of the year, you will
get the opportunity to put the knowledge and skills you have learned in to
action as you start your industry placement. You will work with an
external business industry employer to apply your knowledge and develop your
technical skills in a real-life business workplace.
Year 2 is made up of two key parts:
1. You will specialise in Business Support
The purpose of this specialism is for learners to develop the knowledge,
understanding and skills within a Business Support role. The specialism is
designed to provide opportunity for learners to develop their ability to support
business functions, through a range of techniques including use of business
tools, problem solving and project management. Learners will have the
opportunity to develop their knowledge and understanding of, and skills in,
supporting the overall running and operations of an organisation, using
prioritisation skills to support time management and delivery of workloads,
considering improvements and recommending ways to develop and improve business
practices.
- Support the running of the organisation
- Organise and prioritize workloads and processes
- Recommend and deliver improvements to business
practices
- Build and maintain positive internal and external stakeholder
relationships
2. Continuation of your Industry Placement; with an external
business industry employer which will develop your technical skills and apply
your knowledge in a workplace environment.
Across year one and two, you will
complete at least 45 days in total working in the business industry, giving you
valuable experience in the workplace and employers the chance to see the new
talent in their industry.