Higher Apprenticeship (Level 5) Operations or Departmental Manager

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Role overview

Level: 5
Duration: 30 months
Awarding organisation:
End Point Assessment Organisation (EPAO) of choice is CMI

Code: AP5OPDM

An Operations or departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. Roles may include: Operations manager, Regional manager, Divisional manager, Department manager and Specialist managers.

Entry requirements

  • 5 GCSE’s at Grade C/4 (or above) including Level 2 GCSE C/4 or above including English, Maths or and Science
  • Management experience needed
  • If an Apprentice has not already achieved Level 2 (GCSE C/4 or above) English & Maths they must: -Study for and achieve Functional Skills Level 2 English & Maths.
  • Initial Assessment on enrolment Level 1 Maths & English

Qualifications obtained

  • L5 Apprenticeship Standard in Operations/Departmental Manager
  • Chartered Status
  • L2 Functional Skills English and maths (if required)

Programme includes

Regular formative assessment, development of a portfolio demonstrating learning and development activities with their application in the workplace and a work based project

  • Operational Management
  • Managing & Leading People
  • Project Management
  • Building Relationships
  • Communication
  • Decision Making.

Where can you work?

Existing managers who have already developed practical experience but wish to further develop their theoretical understanding of management skills or aspiring to senior management e.g.: Operations Managers, Regional Managers, Divisional Managers, Department Managers and Specialist Managers.

Key information

  • Start date is set college Cohorts – October and March – Enrolment to take place the month prior to cohort start date
  • The apprenticeship is primarily based in the workplace
  • Within the first 24 months additional training is delivered at Loughborough College, one day a month, Wednesday’s 9:00am – 4:00pm. (Dates to be provided on enrolment).

Awarding organisation

  • End Point Assessment Organisation (EPAO) of choice is CMI

Progression opportunities

  • L6 Chartered Management Degree Apprenticeship

Additional information

This Apprenticeship consists of a mixture of blended learning in the work place and compulsory taught delivery at Loughborough College. The taught element will be one day per month for the duration of the practical delivery of the Apprenticeship. If functional skills are required, these are taught in college lessons.

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