Shift Leader at Caffè Nero 

At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you. 

As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food. 

Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you. 

What you can expect: 

• Brilliant training – no experience is required! 
• The opportunity to grow your career and develop personally and professionally. 
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift. 
• 50% off all handmade drinks and 40% off everything else when you’re off shift. 
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team. 
• Length of service recognition. 
• Access to our benefits platform, with hundreds of discounts, rewards and offers. 
• Via our incentive ‘Nero 90’, our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.