APPRENTICESHIPSUMMARY

This is an exciting opportunity to join DG Legal as a business administration apprentice. The successful candidate will support the internal and external consultants, answer phone calls and emails, arrange client calls/visits and keep the CRM system updated as well as assisting with other duties when necessary.

• Providing administrative support to the internal and external team of consultants
• They will support the Directors and other members of the management team with tasks commensurate to the role
• Answer calls to the office, take sufficiently detailed messages and transfer calls as appropriate
• Arrange client appointments/visits
• Filter and reply to emails from individuals from various backgrounds – the Company Director, Law Firm Managers, Solicitors, Barristers, Consultants and other members of the team at DG Legal
• Administrative tasks involved in obtaining and maintaining Quality Assurance Standards
• Drafting documents
• Assisting with new firm applications to the SRA and BSB
• Assisting clients with our bespoke compliance software
• Preparing client care letters and terms of engagement
• Filtering and replying to emails
• Liaising with colleagues and clients
• Maintaining the CRM System to ensure that the client records are updated and accurate
• Answering telephone calls to the office, transferring calls or taking sufficiently detailed messages
• Diary management and arranging client calls/visits
• Assisting with other duties as necessary

REQUIREMENTS ANDPROSPECTS